Prasenjit Sur

Prasenjit Sur

Senior Business Development Manager | Retail Banking

Dubai, UAE

Profile summary

Strategic Senior Business Development Manager with 21 years shaping retail banking, financial services, and commercial acquisition outcomes across GCC and international markets. Known for directing high-volume client onboarding, portfolio spending optimization, and revenue retention. Committed to driving financial strategy and regulatory compliance.

Career highlights

Commercial Acquisition Strategy: Acquired 6,500+ premium card accounts between 2021 and 2023, delivering 135% target growth in 2024 at AMEX.

Portfolio Management: Managed a premier client spending portfolio valued at USD 54 Million, driving 123% YoY portfolio growth and contributing 42% to regional bottom-line profitability.

Retail Banking Operations: Expanded the core lending and product portfolio by 65%, accelerating monthly asset disbursements from USD 4.95 Million to USD 8.24 Million at Mashreq Bank.

Key skills

ProfessionalNew-to-Bank (NTB) Strategic Acquisition Personal Loans Debt Consolidation Credit Cards (Acquisition & Portfolio Yields) Loan on Card / Instant Cash. Account Acquisition CASA Balance Expansion Cross-Selling (Loans, Term Deposits and OD). Central Bank Regulatory Compliance Anti-Money Laundering (AML) Safeguards Credit Risk Mitigation and thorough Governance checks Stakeholder Engagement Cross-Functional Collaboration Client Retention & Attrition Minimization P&L Oversight Team Coaching Channel Partner Management Turnaround Time (TAT) Optimization CRM Sales Force Effectiveness Power CARD BI Business Analysis & Information tools Office Automation tools SharePoint Microsoft Office tools and EDMS Communication Strategic Thinking Negotiation Relationship Building Team Leadership Engagement Retail Banking and Lending Solutions Portfolio Growth Risk, Compliance & Portfolio Governance Strategic Leadership Sales Leadership & Strategy CRM & Salesforce Analytics EDMS People Development & Engagement

Professional experience

Financial Business ConsultantJul 2025 - Present
Allied AutomationOffsite

Defines corporate financial strategy and directs cash flow allocation, providing executive insights to improve operational efficiency and profitability.

  • Evaluated EBITDA and ROI metrics to assess financial performance across business units.
  • Executed financial forecasting, budgeting, and variance analysis for operational segments.
  • Identified cost-reduction opportunities and recommended strategic adjustments.
  • Oversaw home office fund allocation and ongoing fund management operations.
Business Development ManagerSep 2018 - Dec 2024
AMEX (Middle East) QFC LLCQatar

Steered commercial and high net worth client acquisition operations, directing onboarding workflows, portfolio expenditure tuning, and retention protocols across financial markets.

  • Acquired 6,500+ premium card accounts, delivering 135% target growth.
  • Managed a premier client spending portfolio valued at USD 54 Million, driving 123% YoY portfolio growth and contributing 42% to regional bottom-line profitability.
  • Maintained alignment with global financial standards, ensuring zero-defect onboarding through KYC, AML, and credit risk evaluations.
AVP Retail Banking – SME and Retail LendingApr 2015 - Sep 2018
Mashreq Bank PSCQatar

Reported to executive leadership while guiding operational execution across retail banking. Directed operations for SME and retail lending portfolios, establishing cross-functional alignment between credit, collection, and consumer asset teams.

  • Expanded the core lending and product portfolio by 65%, accelerating monthly asset disbursements from USD 4.95 Million to USD 8.24 Million.
  • Enhanced corporate and retail lending yields by 2%, driving overall P&L bottom-line profitability from 35% to 43% through market penetration and risk-adjusted pricing.
  • Streamlined credit and facility approval workflows, improving Turnaround Time by 17% while maintaining oversight over credit policy reviews to mitigate fraud and bad debts.
Deputy Manager (Prepaid Distribution Area Manager) / Area Manager – Trade Sales and MarketingNov 2007 - Mar 2015
Vodafone East LimitedIndia

Reported to regional leadership while directing a team of up to 14 Channel Managers and 8 Relationship Managers managing an extensive merchant and corporate trade sales network.

  • Captured 3.9% incremental market share through optimized trade operations and channel penetration.
  • Delivered positive EBITDA growth of 4% through targeted operational improvements in regional sales channels.
Sales Manager – Corporate and BancassuranceJan 2006 - Nov 2007
ICICI Lombard General Insurance Co. Ltd.India
  • Attained 112% of sales targets within the first month of deployment.
  • Achieved 106% YTD target completion for corporate institutional sales.
Assistant Team Leader – OBST Credit CardsApr 2004 - Jan 2006
Standard Chartered Finance LimitedIndia
Financial Business Consultant / Allied AutomationJul 2025 - Present
Offsite (Temp Role) /
  • Identifies cost-optimization opportunities across operational units.
  • Recommends strategic improvements to home office fund allocation based on financial reviews.
Business Development Manager / AMEX (Middle East) QFC LLCSep 2018 - Dec 2024
Qatar /
  • Acquired 6,500+ premium card accounts from 2021 to 2023, delivering 135% target growth in 2024.
  • Managed a premier client spending portfolio valued at USD 54 Million, driving 123% YoY portfolio growth and contributing 42% to regional bottom-line profitability.
Sales Manager – Corporate and Bancassurance / ICICI Lombard General Insurance Co. Ltd.Jan 2006 - Nov 2007
India /
  • Attained 112% of sales targets within the first month of execution.
  • Achieved 106% year-to-date target completion for institutional sales.
INITIAL EXPERIENCEApr 2004 - Jan 2006
Assistant Team Leader – OBST Credit CardsStandard Chartered Finance Limited, India

Education

Executive MBAJan 2014
IMT Ghaziabad

Marketing

M.Sc.Jan 2004
Sikkim-Manipal University

Information Technology

B.Com. (Hons.)Jan 2002
Calcutta University

Certifications

Portfolio Management Services- SalesNational Institute of Securities Markets (NISM)2026-01-01T00:00:00.000Z
The Persuasion Code: Neurosciences of SalesLinkedIn2020-01-01T00:00:00.000Z
Fundamentals of Digital MarketingDigital Garage2020-01-01T00:00:00.000Z
High Team PerformanceDale Carnegie Training2019-01-01T00:00:00.000Z